ITG Capabilities
01.
From startups to Fortune 500 companies, we bring you closer to your customers at every step of the customer journey. With an unrivaled blend of empowered people and powerful technology, we deliver end-to-end customer experience making memorable connections.
02.
Our people understand the best experiences are delivered when they make real, emotional connections and deliver rapid solutions to leave lasting impressions on behalf of your brand.
03.
Our Global Operating Standards – GOS, as we call it – sets us apart in the market. No matter where you are on the globe, you can rely on us to deliver the same consistent level of expertise and knowledge across every stage of your customers’ journey.
04.
No matter where your customers are on the map, we are close to them – wherever and whenever they need us. We foster environments for delivering exceptional experiences for your customers by stepping into your world, physically and virtually, and becoming an extension of your team.
05.
By listening and understanding the real challenges of our clients and our associates – with our people always at the center – we’ve built a cross-functional approach to co-designing and implementing initiatives at site, regional and global levels. We know in our world, the genius sits within our sites. Our associates are helping us shape the future of Sitel – because being customer-obsessed means being associate obsessed